1. Use of the Platform

By registering on drsergio.tl, you agree to provide accurate and complete personal information. This data is critical for issuing valid medical prescriptions and certificates.

2. Medical Disclaimer

The online consultation service and messaging are for non-urgent medical matters. In the event of a medical emergency, please visit the nearest hospital immediately.

3. Privacy and Security

We prioritize your data privacy. Your health records, vitals, and consultation history are strictly confidential and accessible only to you and the attending physician.

4. Payment Policy

Consultations are paid via health credits or bank transfer. Credits obtained via prepaid PINs are non-refundable but remain valid for one year from the date of top-up.

5. Professional Ethics

The doctor reserves the right to decline a consultation if the patient's behavior is inappropriate or if the medical issue cannot be safely addressed via telehealth.